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close up on businessman hand pressing on smartphone screen with gold five star rating feedback icon and press level excellent rank for giving best score point to review the service , technology business concept

The Cost of Bad Customer Service

Just as dark is the absence of light, bad customer service in real estate is the lack of something extra. Real estate brokers seldom commit blatant errors in their customer service delivery. Rather, their mistakes are of omission: neglecting to provide the little extras,…

Top Books to Improve Your Real Estate Negotiation Skills

As a North Carolina real estate broker, your income is determined by your ability to close the deal. Therefore, negotiation skills are essential. To successfully master the art of real estate negotiations, you’ll want to find the most creative and powerful strategies available. To…

volunteering

4 Ways Real Estate Brokers Can Give Back

Want your real estate career to make an impact on your local community? There are several ways North Carolina real estate brokers can give back and serve people in need. Through real estate charities and some creative thinking, you can use your career to…

close up on businessman hand pressing on smartphone screen with gold five star rating feedback icon and press level excellent rank for giving best score point to review the service , technology business concept

The Cost of Bad Customer Service

Just as dark is the absence of light, bad customer service in real estate is the lack of something extra. Real estate brokers seldom commit blatant errors in their customer service delivery. Rather, their mistakes are of omission: neglecting to provide the little extras,…

lead generation

How to Generate North Carolina Real Estate Leads Online

Generating real estate leads online is a daunting task for many North Carolina real estate brokers who may not know where to begin. When it comes to finding leads and bringing in new business, online technology is a fantastic tool. In this article, we…

Top Books to Improve Your Real Estate Negotiation Skills

As a North Carolina real estate broker, your income is determined by your ability to close the deal. Therefore, negotiation skills are essential. To successfully master the art of real estate negotiations, you’ll want to find the most creative and powerful strategies available. To…

volunteering

4 Ways Real Estate Brokers Can Give Back

Want your real estate career to make an impact on your local community? There are several ways North Carolina real estate brokers can give back and serve people in need. Through real estate charities and some creative thinking, you can use your career to…

Top Tips for Getting Organic Referrals in Real Estate

In a world of online marketing and social media, some real estate salespeople are taking a somewhat old-fashioned path to success: repeat business and organic referrals in real estate. That’s what works for 32-year-old Richmond, Virginia real estate agent Alex Glaser, for example. Glaser…

Working from home, woman meets with colleagues via video conference

How to Build Client Relationships Virtually

Real estate is a people business. Brokers are most successful when they make connections, build deep networks, and nurture professional and personal relationships from the ground up. Unfortunately, 2020 has put a dent in those abilities. The COVID-19 pandemic has made physical interactions difficult, forcing…

Real estate broker talking and laughing with new clients

Real Estate Broker’s Guide to Making a Good First Impression

First impressions are everything—especially in the real estate industry, where the success of your business is directly correlated to the relationships you build. You only have one chance to make a good first impression, so it’s important to keep this in your mind when…